2015 Ayrsley Town Blvd. Suite 202

Charlotte, NC 28273

 

courtney.ycaza@yahoo.com

 

Tel: 980-613-2060

Monday- Thursday 9am- 4pm

Office Closed Friday- Sunday

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    Frequently Asked Questions

    How do I get to your office?

    I am located on the second floor of my office building in suite 202.  There is street parking and two hour parking in the deck.  The office entrance is across from Salsa's restaurant.  You may use the stairs or the elevator to get to the second floor.  Upon arrival, please let reception know your are here to see me and they will notify me that you are here.  For appointments scheduled after 5pm, I come to reception at our appointment time as the receptionist will not be on site.

    How long will I be in therapy?

    There is no set time for therapy.  You will determine what the right amount of time is and we will discuss a realistic timeframe based on the goals you have while in therapy.  This is something that we will discuss throughout the process.

    What about confidentiality?

    At your initial appointment, we will spend about 15 minutes reviewing paperwork related to confidentiality, my professional disclosure and any additional questions you may have.  Your confidentiality is essential for you to feel safe in therapy.

    What forms of payment are accepted?

    I currently accept cash, check and most credit/ debit cards (Visa, MasterCard, AmEx, Discover).  Additionally, I am able to accept your HSA and flex spending cards as well.

    What should I do if I feel I need crisis help in between appointments?

    As part of your initial appointment, we will review the process for what to do if this happens and the resources available to you.

    Are evening or weekend appointments available?

    I do not offer evening or weekend appointments.  My earliest available appointment is at 9am and my latest appointment daily is at 4pm.  Additionally, I do not see clients on Friday.  Please consult the Psychology Today website for a listing of wonderful providers who offer evening and weekend hours.